Unitypoint health: it technical support representative

Unitypoint health: it technical support representative My role helped me to benefit revel in in a customer support setting. I changed into additionally capable of research a brand new ability in phlebotomy that I can optimistically use withinside the destiny as soon as I am completed with school.

I truly loved my time with unitypoint, however my supervisor changed into now no longer the exceptional at spotting personnel for tough paintings, and in the long run that`s why I determined to leave.

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This employer is attempting to live operational via way of means of bringing in vacationers to satisfy the network desires then complaining approximately the price range withinside the subsequent breath. Sign-on bonuses, incentives, delta bonuses, retention bonuses simplest for sure departments.

Are all of us now no longer running to satisfy our network desires? Why is one branch greater precious then the subsequent? Antiquated device all through the QC campuses. Terrible tradition for the carrier line line personnel.

Always quick staffed all through the complete employer. Non-vested personnel all through the employer. This employer alternatives and chooses who merits bonuses and incentive pay. Leaving control to provide an explanation for rationals. This employer virtually desires to attention on their project and vision.

This employer desires individuals who need to paintings there. I incredibly propose they research the definition of equality for all! Once upon a time healthcare changed into any such worthwhile and gratifying process to have.

I actually wish healthcare and the senior groups walking this employer can admit to a number of the choices that have been made withinside the beyond have been very poor. Move ahead with motion making plans on the way to deal with all people with appreciation and equality!

It takes each person to make an employer successful!!! Not simply sure departments!!!Always paintings available. There`s actually brilliant humans which might be nevertheless there!Understaffed, below paid, and now no longer valued

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IT Customer Service Representative (Former Employee) – Cedar Rapids, IA – November
Worst location I`ve ever labored. No guide from leadership. Documentation now no longer updated. Culture to centered on cash and now no longer sufficient on sufferers or personnel.

I do now no longer advocate pursuing a process with this employer.

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The hourly is at the low stop of the countrywide average. Your earned PTO covers your Sick time and Paid holidays.Raises are almost non existent and at the same time as you may get licensed in Medical Billing in case you don`t byskip for your renewal then your “raise” is revoked.

Workplace Culture is Scary

Customer Service Representative (Former Employee) – Des Moines, IA 50309 – November 2, 2017
What’s scary is seeing someone who changed into awesome withinside the process be “ousted” because of younger Millennials who had a tough time managing an older worker.

This isn’t the tradition at different Unity Point centers and so this must be noted, because the control on this branch has been running tight-knit for years and must be both dismissed, retired or moved to different areas.OnPoint for Health, FOCUS amusing worker events

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I labored right here for simplest one 12 months. I could not do it anymore. I did not thoughts the process, I did now no longer like that humans I paintings with. No you can hassle remedy and control does nothing. Employees do some thing due to the fact they realize control may not do anything.

There are medical personnel that is available in at 6:30-7 am. There aren’t anyt any sufferers, why are available that early. Management does nothing. But but they communicate approximately price range. WELL HELLO.

Staff desires to punch in while the clinics open for commercial enterprise from 0800-1700. Management has no IDEA what they may be doing. OR They genuinely do not care.Management- check your branch. Budget is essential for a commercial enterprise to transport ahead.

It does now no longer assist which you have medical personnel triage from home. The triage character will name the medical to invite approximately the fax. How does that paintings? Not very green now, is it? or A bunch of NURSES WHO DO NOTHING all day long.

Employees who take longer breakers. Employees who’re purchasing online. Clinic isn’t busy, ship humans home. Train them elsewhere. Management desires to set it up. I could not takedietplan paintings right here anymore. NO change. Unitypoint health: it technical support representative