hatsApp entertains us and allows us to communicate with the world. Sometimes, however, it also gives us problems. This is the case of the error message that says: ” Could not connect to the WhatsApp service “. This warning often panics users, who do not know what to do. In this article we analyze the problem by showing the various cases and their solutions.

If WhatsApp is not up to date …

The first cause of application malfunctions is updating. In fact, as well as for security (and therefore privacy) reasons, it is good to always keep WhatsApp updated to the latest version available (which you can do by following these instructions ).

Sometimes, in fact, failure to update causes incompatibilities , especially when you have a very old or very new mobile phone.

If this is the problem, just update the app and the matter is solved.

If nothing changes or your app is already up to date, the problem is different.

If WhatsApp is no longer compatible with my phone …

It may happen that the error message “Unable to connect to the WhatsApp service” is due to an incompatibility between your phone’s operating system and the application. This usually happens for old phones or phones that are not updated.

For example , since November 2015, WhatsApp is incompatible with versions of iOS on iPhones prior to iOS 5.

In this case, just updating the operating system to a newer version will solve the problem.
To do this, go to your phone settings and look for the option to update the operating system (the procedure may vary depending on the model of the phone).

Once this is done, see if it works.

If not, it could be that:

WhatsApp is having problems with providing the service

The last possible cause of the “terrible” error message could be a malfunction of the application servers.

It can happen. Sometimes WhatsApp doesn’t work.

In this case there is not much to do, except wait !

Usually within a few hours the problem is solved. However, it can happen that 5 or 7 days pass before the engineers fix everything.

All that remains is to arm yourself with a lot of patience and tell your friends that your application is not working right now.

If it hasn’t solved the problem …

If the cause of your problems is not among the ones we have analyzed in this article, tell your case using the comments box at the bottom of the page.

I, or one of the many readers of WhatsAppMania, will be happy to help you 🙂